Discover D Residential: Who we are and what we do

Investing in property is an excellent strategy to build wealth and create a more secure future, but you need the right support if you want to avoid the potential pitfalls.

At D Residential, we provide a boutique property management service that delivers a better experience for our clients than larger agencies. 

Take a look at our ‘origin story’ and find out why so many investors are choosing D Residential to manage their property assets: 

Our beginnings

The D Residential story starts with Founder and Director Diana Patrascu.

After building her career in the real estate industry over a 19-year period, Diana was inspired to create a business that did things differently by focusing on property management.

Instead of splitting her brand between real estate sales and rentals, Diana directed her energy into ensuring Perth landlords and tenants experience quality service and customer care. She wanted every client to feel like a priority, not an afterthought. 

Many property managers are stretched so thin that they are unable to provide timely responses to urgent matters. Diana’s desire is to lead a team that helps in as meaningful a way as possible means she is focused on quality rather than quantity. As a boutique agency, D Residential are able to provide a higher level of service and personalised attention. 

D Residential’s focus is to provide a different experience when it comes to property management, one that exceeds expectations. Initially specialising in the Mount Hawthorn area, the team has expanded and so has our portfolio to include Mount Lawley, Menora, North Perth, Leederville, Coolbinia, Inglewood, Menora and their surrounding suburbs. 

Our property management services

Operating mainly in and around Mount Lawley, Mount Hawthorn and North Perth, we specialise each property management package to suit our clients' wants and needs.  Our services include: 

• Rent collection
• Market research
• Lease negotiations
• Arrears control
• Advertising and marketing
• Property viewings
• Property condition reports
• Final bond inspections 
• Tenant application management
• Expert property advice
• Maintenance and repairs
• Compliance with legislative requirements

Working with our team means you don't have to think about your investment property. When there is an issue, your tenants will contact us instead of you, and we will reach out to our network for a rapid fix. We will also help you to quickly advertise and lease a vacant property so you don’t miss out on rental payments. We will take every step possible to make sure your tenants are happy and treat the property like it’s their own. 

Our approach

At D Residential, we are focused on property management so we can deliver the best service. We sharpen that focus through these lenses:

• Transparency and trust: Trust is built on transparency. The D Residential team believes that with trust comes strong relationships and open, honest communication, ensuring a successful and stress-free property management experience.
• Proactive and professional service: When you choose D Residential Group, you can rest assured that your investment property will be managed by industry experts. Our team is also proactive, so you can enjoy the peace of mind that we will be in touch to keep you up to date about any changes or concerns
• Personalised and flexible approach: Being a boutique property management business means you will always be able to contact Diana, who will ensure you’re provided with a customised approach for your investment property experience.
• Local insight, local support: Diana and the team have in-depth knowledge of the Perth real estate market and its most popular suburbs. While vacancies are at all-time lows in our city, past experience has shown us that this will eventually change. It’s our goal to make sure your investment delivers returns in any type of market. 
• Gold Seal Service Guarantee: D Residential is committed to providing exceptional service, backed by our Gold Seal Service Guarantee. This means if you’re not satisfied, let us know in writing, and if we haven’t resolved the issue within two business days, you’ll receive two months of property management for free. 
• Advanced technology: In addition to our exceptional service, D Residential Group stays up-to-date with the latest technology. We support our in-person services with smart software, electronic forms and paperless transactions for your convenience and the good of the planet.

Our customer feedback speaks for itself:

“Diana has been open, transparent, caring and always maintained good communication. I can honestly say that she is the only property manager that I would trust with my properties!” - Kim Pham

Work with Perth’s property management specialists

If you are looking for a property manager who is dedicated to providing exceptional service you can rely on, say hello to D Residential.

Experience the D Residential difference for yourself. Contact D Residential today.